Build and develop your own business processes. Drag-and-drop functionality enables you organize processes and create your business process steps and activities easily.
Learn MoreAfter creating your business process in OneDesk platform, you can easily create forms and various fields on it. The only remaining step is to push on the autogenerate button to go live.
Learn MoreIt is possible to open a ticket via email. With the help of artificial intelligence, OneDesk is able to prevent recursive tickets for the same defects/requests sent to the system.
Learn MoreAll user and system actions can be sent as information to the related users via various channels. Users can also take actions via the buttons on these information channels.
Learn MoreEither with Active Directory integration or with Custom Management, you may create role based processes with role based authorisation.
Learn MoreYou may create SLAs on the basis of groups, resources, categories and even on time intervals of a day.
Learn MoreTickets sent to a solution group are also shown to the other related solution group at the next shift.
Learn MoreIt' s possible to create parallel processes and sub-flows. You may bind different processes and sub-flows as well.
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